List of compatible devices
Compatible Smartphones & Tablets (for Patients only)
To log in to the Insulia application, your smartphone must meet the following requirements:
- Internet connectivity (3G, 4G or Wi-Fi)
- Operating system version:
- for iPhones (Apple): iOS 9 or higher;
- for iPads (Apple):
- iOS 9 to iOS 12;
- iPadOS 13 or higher.
- for Android smartphones and tablets: Android 5 or higher.
For example, Insulia is compatible with all of the following smartphones and tablets (if they are running one of the operating system versions listed above):
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Acer Liquid Z630 |
iPhone 5 & + |
Nexus 7 |
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Blackview BV7000 Pro |
Crosscall Action x3 |
Dooge S40 |
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Google Pixel |
HTC One A9, M8, M9, M9+ & mini 2 |
Huawei P8, P8 Lite, P9 Lite |
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Konwrow Easy 5
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LG G3, G3S, G4, G5
LG Nexus 5 & 5X LG K10, K20 Plus, K20V & V20 LG W Power, X Power & X venture LG Stylo 2 & 3 Aristo |
Motorola Moto: |
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OnePlus5T |
Samsung Galaxy A3, A5, S4, S4 mini,
S5, S6, S6 Edge, S7, S8 & S8+ Note 3, 4, 5 & Edge Alpha, J3, J5 & J7 Alpha, J3, J5 & J7 Core Prime LTE & Grand Prime Samsung Galaxy tab 4 7.0, tab 4 10.1, tab S8.4 & tab S10.5 |
Sony Xperia Z2, Z3, Z3+ & Z5 |
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Mi Mix 2 |
Compatible Web Browsers (for HCPs and Patients)
To log in to the Insulia portal, you must:
- Own a device (computer or device) with an internet connection (3G, 4G or Wi-Fi)
- Use one of the following web browsers: Chrome, EDGE, Firefox, Internet Explorer or Safari.
- Operating system version:
- For Windows: Windows 7 or higher;
- For Mac: Mac OS 10.7 or higher;
- For iPhones (Apple): iOS 9 or higher;
- For iPads (Apple):
- iOS 9 to iOS 12;
- iPad OS 13 or higher.
- For Android smartphones and tablets: Android 5 or higher.
For example, Insulia is compatible with all of the following configurations (if they are running on one of the operating system versions listed above):
Operating System | Web browser | Version |
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EDGE | Versions 40 or later |
Firefox | Versions 38 or later | |
Google Chrome | Versions 42 or later | |
Internet Explorer | Versions 9 or later | |
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Chrome | Versions 42 or later |
Safari | Mac: Versions 6 or later iOS: iOS browser versions of the OS |
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Android | Android browser version of the OS |
Chrome | Versions 42 or later | |
Firefox | Versions 38 or later |
How to double check
If you’re still not sure whether your device is compatible with Insulia, you can contact Insulia technical support. The number is available on insulia.com/support.